Trust

Tenant-grade controls for B2B SaaS.

bixAI is operated as a customer-engagement platform with per-tenant boundaries, controlled team access, encrypted data paths, and consolidated AWS operations.

Per-tenant data isolation

Each tenant's knowledge, conversation history, tags, contacts, and campaign data are scoped to that tenant's workspace and access model.

Encryption and access control

Data is protected in transit, sensitive systems are access-controlled, and team permissions are limited to operational need.

Human escalation controls

AI agents can hand off to authorized team members with summarized context, keeping complex or sensitive cases under human review.

AWS consolidation

The migration to AWS reduces cloud sprawl and centralizes identity, cost, monitoring, and incident operations around Amazon Bedrock and AWS services.

Knowledge-grounded answers

Customer-facing AI responses are grounded in tenant-specific product, policy, and service content rather than generic replies.

Operational accountability

Beautiful Interaction LLC operates bixAI from its US-registered entity with published address, EIN, and group relationship to Meiqia.